While booking your appointment, please bare in mind: 1. edi.coach is operated by Equaneural Limited.

2. edi.coach is able to offer emotional support to help show you your options. 3. edi.coach is able to help you understand your options but we cannot make decisions for you. Any decisions we talk about during our time together will ultimately be yours to make. 4. We are not health professionals, psychiatrists, counsellors or an equivalent. 5. We are not able to offer our services to those under the age of 18. 6. For the benefit of everybody involved, interactions are recorded. 7. We cannot offer our service to an individual who does not have mental capacity. 8. If you consider yourself to be vulnerable, we recommend consulting a doctor before undertaking our service. 9. Based on our discussion during our time together, it may or may not become clear that we cannot yet offer you the right help or support. If this happens, we will still provide our service to you by signposting you to somewhere we think might be more suitable. However, we cannot guarantee that they will be and while we will do our very best to send you to the right place, it will be up to you to make sure that they are able to provide the help or support you need to the standard you expect. 10. You are undertaking our service at your own risk.